The MythBusters show
is all about the crazy stuff that happens when technology meets man. In
fact, we go out of our way to think of creative ways to play with
technology. My MythBuster partner, Adam Savage, has just about every
kind of iPod, iPhone and iPipewrench he can get his mitts on. But there
are times when innovation produces aggravation, and when that happens,
technology can flat out drive us nuts.
It's true that sometimes complexity is unavoidable, or even
desirable: A cellphone that can give you directions and the weather can
be quite useful, but new features should never come at the expense of
core functionality—the cellphone should still be able to make a call
easily. That's why, as machines become more complicated, good interface
design becomes more essential—you can't just keep adding buttons and
menus.
The iPhone is a good example. To combine several machines into a
pocket-size device, Apple did away with almost all the buttons in favor
of a touchscreen that can be reconfigured for each new application.
Personally, I have no use for anything fancier than a basic cellphone,
but the iPhone is smart technology.
Here are some prime examples of technology that's not smart.
Instead, it ranges from mildly annoying to knuckle-gnawing infuriating.
But since our show, like Popular Mechanics magazine, is about problem
solving, we've included the MythBusters fix for some of this misguided
machinery.
(Photograph by Burcu Avsar)
Cordless tools and equipment—all with different kinds of battery packs and chargers.
In the MythBusters' workshop I have about 20 chargers and too many
battery packs to count that still work but are totally useless. Why not
design cordless tools with power packs in 6-volt modules? If designers
need to increase the voltage, it's just a matter of adding another
module. Logical, right?
I also want to be able to put one brand of battery in another brand
of tool. After all, you don't buy a Chevy battery to start a Chevrolet.
Flashlights and other small electrical devices that run on exotic batteries.
I
have a lovely little LED flashlight called the Fenix that puts out 1
watt, uses a single AA battery and lasts for months of use. If you look
around, most similar flashlights on the market use lithium or other
expensive batteries. The catch? Unless you need a high-intensity beam,
they don't work any better or last any longer than mine does. I'd be
happier if compact LED flashlights that require $13 batteries had never
become so mainstream.
Cellphones that all come with different chargers and power-supply units.
How
many times have you been totally shut down while away from your home or
office because you can never find one of these puppies at a local shop?
Miraculously, the industry appears to be working on a solution to this
problem. The Open Mobile Terminal Platform (omtp.org) is supported by a
number of manufacturers that would like to see the micro USB become the
standard connector. It's too early to know if they will succeed; let's
hope they do.
AV equipment that has different types of hookups and remote-control protocols.
These
things drain too much brainpower and time. For instance, HDMI is
considered the standard cable hookup for hi-def equipment, but it isn't
fully compatible with other AV protocols, such as DVI, component or,
for that matter, coaxial cable.
As for remote controls, there are standard “remote codes” but the
system is horrible and unnecessarily confusing. Changing it might lead
to a system that doesn't accommodate older remotes. See what I mean? It
can make your head spin.
Computer operating systems loaded with stuff I don't want and will never use.
In the tech world this phenomenon is known as “software bloat” or
“feature bloat.” It's a well-documented problem and a frequent
complaint about Windows OSs—Vista in particular. In addition to being
buggy, the extra features tend to bog down your system by demanding
more processing power and memory. Computer-makers: Don't load up
operating systems with features and then make us sweat to figure out
how to get rid of the fat.
Most features can be set up as options. Why not start with a
computer loaded with basic stuff that works 100 percent of the time?
Then, give us the option of adding the bells and whistles. There's
another solution available to consumers: Switch to a Linux-based OS
such as Ubuntu. Since most Linux OSs are free, there's no business
reason to bloat up the system with feature frills.
And high-tech companies—stop messing with us on your treadmill of
upgrades while making the old stuff obsolete. It may be that any
software company that didn't routinely upgrade its product would go out
of business. But what if the rest of the world worked this way? Oh, I
lost a sock. I need to get a whole new wardrobe because the replacement
sock is version 2.0.1, and the stores now only sell version 2.0.3.
Automobiles with obnoxious electronics.
There
are all sorts of things that are being built into cars that are really
bugging a lot of us. We all like new cars with technology that improves
handling, speed, mileage, safety and comfort. Designers are working
hard to deliver that kind of tech. But I don't like all the beeping and
buzzing electronics that are being put into cars—and I know I'm not
alone. When a car's electronic junk harasses me with beeps until I
buckle up a seatbelt around a box I'm carrying on the passenger seat,
then there's a problem. And why on earth can a car lock me in
automatically? If I want to get out of my car quickly, darn it, I
should be able to. We should have control over these things. If I want
to be nagged by my car, I'll turn on a nag button.
Cars designed to make it tough to do maintenance.
One
late-model sedan I worked on required the removal of a front wheel,
plus a bunch of other stuff, just to replace the battery. These days,
opening the hood of most cars is enough to give me a headache.
Batteries, filters, fuses and other parts that wear out or need to
be serviced should be easily accessible. If the carmakers can install
all those oh-so-convenient comfort controls, do they really need to
make me do gymnastics to change the oil?
I could go on, but you get the point. We all know companies are in
a race to find smarter, faster, slicker technology, but do they really
want to pursue that goal at the expense of consumers? Can't we all just
be friends and play nice?
To my mind, engineering is a high art, and it brings tears to my
eyes to see it so disrespected at times by the marketing and legal
departments of corporations. Ideally, form is supposed to follow
function, and designing and manufacturing consumer products should be a
collaborative process. Companies, it's time to wake up and pay
attention to your engineers—and to your customers.